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1.
Front Med ; 17(4): 675-684, 2023 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-37060524

RESUMO

This study aimed to explore key quality control factors that affected the prognosis of intensive care unit (ICU) patients in Chinese mainland over six years (2015-2020). The data for this study were from 31 provincial and municipal hospitals (3425 hospital ICUs) and included 2 110 685 ICU patients, for a total of 27 607 376 ICU hospitalization days. We found that 15 initially established quality control indicators were good predictors of patient prognosis, including percentage of ICU patients out of all inpatients (%), percentage of ICU bed occupancy of total inpatient bed occupancy (%), percentage of all ICU inpatients with an APACHE II score ⩾15 (%), three-hour (surviving sepsis campaign) SSC bundle compliance (%), six-hour SSC bundle compliance (%), rate of microbe detection before antibiotics (%), percentage of drug deep venous thrombosis (DVT) prophylaxis (%), percentage of unplanned endotracheal extubations (%), percentage of patients reintubated within 48 hours (%), unplanned transfers to the ICU (%), 48-h ICU readmission rate (%), ventilator associated pneumonia (VAP) (per 1000 ventilator days), catheter related blood stream infection (CRBSI) (per 1000 catheter days), catheter-associated urinary tract infections (CAUTI) (per 1000 catheter days), in-hospital mortality (%). When exploratory factor analysis was applied, the 15 indicators were divided into 6 core elements that varied in weight regarding quality evaluation: nosocomial infection management (21.35%), compliance with the Surviving Sepsis Campaign guidelines (17.97%), ICU resources (17.46%), airway management (15.53%), prevention of deep-vein thrombosis (14.07%), and severity of patient condition (13.61%). Based on the different weights of the core elements associated with the 15 indicators, we developed an integrated quality scoring system defined as F score=21.35%xnosocomial infection management + 17.97%xcompliance with SSC guidelines + 17.46%×ICU resources + 15.53%×airway management + 14.07%×DVT prevention + 13.61%×severity of patient condition. This evidence-based quality scoring system will help in assessing the key elements of quality management and establish a foundation for further optimization of the quality control indicator system.


Assuntos
Unidades de Terapia Intensiva , Controle de Qualidade , Indicadores de Qualidade em Assistência à Saúde , Humanos , China/epidemiologia , Infecção Hospitalar/epidemiologia , Unidades de Terapia Intensiva/normas , Unidades de Terapia Intensiva/estatística & dados numéricos , Indicadores de Qualidade em Assistência à Saúde/normas , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Sepse/mortalidade , Sepse/terapia , População do Leste Asiático/estatística & dados numéricos
2.
Online braz. j. nurs. (Online) ; 22: e20236653, 01 jan 2023. tab
Artigo em Inglês, Português | LILACS, BDENF - Enfermagem | ID: biblio-1512175

RESUMO

OBJETIVO: Analisar os resultados obtidos pelos indicadores de qualidade em assistência à saúde monitorados em uma unidade de terapia intensiva adulto. MÉTODO: Estudo descritivo com análise retrospectiva dos relatórios de indicadores de uma unidade de terapia intensiva adulto. RESULTADOS: Dos 33 indicadores, nove referem-se ao funcionamento global do setor, destacando-se a baixa taxa de reinternação em 24 horas (0,8%); 14 referem-se aos dispositivos invasivos, com predomínio da utilização de cateteres vesicais de demora (63,2%), venosos periféricos (59,8%) e nasogástricos/nasoentéricos (50,0%); seis referem-se a incidentes não infecciosos, destacando-se a incidência de lesão por pressão (5,2%), obstrução (2,7%) e remoção de cateter nasogástrico/nasoentérico (2,3%); e quatro abordam os incidentes infecciosos, com destaque para a densidade de incidência de pneumonia associada à ventilação mecânica (37,8 por 1000 pacientes-dia). CONCLUSÃO: Foram observados aspectos positivos, como o predomínio de altas hospitalares e baixa taxa de reinternação, e aspectos negativos, como a ocorrência de incidentes.


OBJECTIVE: To analyze the results of quality indicators in healthcare assistance monitored in an adult intensive care unit. METHOD: A descriptive study with a retrospective analysis of the indicator reports from an adult intensive care unit. RESULTS: Of the 33 indicators, nine are related to the overall functioning of the unit, with a low readmission rate within 24 hours (0.8%). Fourteen indicators are related to invasive devices, with a predominance of use for indwelling urinary catheters (63.2%), peripheral venous catheters (59.8%), and nasogastric/nasoenteric tubes (50.0%). Six indicators pertain to non-infectious incidents, highlighting pressure ulcer incidence (5.2%), obstruction (2.7%), and removal of nasogastric/nasoenteric tubes (2.3%). Additionally, four indicators address infectious incidents, with a significant incidence density of ventilator-associated pneumonia (37.8 per 1000 patient days). CONCLUSION: Positive aspects were observed, such as a predominance of hospital discharges and low readmission rates, while negative aspects included incidents.


Assuntos
Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Unidades de Terapia Intensiva , Epidemiologia Descritiva , Estudos Retrospectivos
3.
JAMA ; 328(16): 1589-1590, 2022 10 25.
Artigo em Inglês | MEDLINE | ID: mdl-36201190

RESUMO

The authors of this Viewpoint argue that the focus on hospital readmission rates as a measure of quality during the past decade, although undoubtedly leading to some improvements in care, has had minimal demonstrable benefit and has even distracted clinicians and health system leaders from other crucial quality concerns.


Assuntos
Hospitais , Readmissão do Paciente , Indicadores de Qualidade em Assistência à Saúde , Humanos , Hospitais/normas , Hospitais/estatística & dados numéricos , Readmissão do Paciente/normas , Readmissão do Paciente/estatística & dados numéricos , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Estados Unidos/epidemiologia
4.
Arq. ciências saúde UNIPAR ; 26(3): 288-300, set-dez. 2022.
Artigo em Português | LILACS | ID: biblio-1399048

RESUMO

Objetivo: Analisar a taxa de cobertura vacinal da poliomielite em relação às metas de vacinação de 95% da população-alvo, estabelecidas pelo Ministério da Saúde, com base nos registros de imunização do DATASUS nos estados do Paraná, Santa Catarina e Rio Grande do Sul, que compõem a região sul do Brasil, e na cidade de Pato Branco, PR. Métodos: Estudo descritivo de abordagem quantitativa referente à cobertura vacinal da Poliomielite nos estados da região sul e no município de Pato Branco, PR com resultados da cobertura avaliados quanto ao alcance das metas estabelecidas pelo Ministério da Saúde e comparado o desempenho entre os estados e o município no período de 2009 a 2019. Os dados foram recolhidos da seção de Imunizações do DATASUS, o departamento de informática do Sistema Único de Saúde do Brasil. Resultados: No período analisado, o município de Pato Branco se manteve com uma taxa satisfatória em relação à meta estabelecida pelo Ministério da Saúde, exceto nos anos de 2017 e 2018, onde ficou abaixo da meta em cerca de 3% e 11%, respectivamente. Em relação aos estados do sul, o estado do Paraná mostrou-se abaixo da meta de cobertura vacinal recomendada na maioria dos anos estudados, com a menor cobertura ocorrendo em 2017, ficando 15% abaixo do esperado; o estado de Santa Catarina, apesar de apresentar queda desde o ano de 2014, apresentou os melhores índices de cobertura vacinal, com a maior taxa de queda de cobertura no ano de 2018 com cerca de 7%; e o estado do Rio Grande do Sul se apresentou como o estado com o pior desempenho na região, demonstrando quedas significativas da cobertura desde 2010, com menor taxa de vacinação em 2017, ficando 18% abaixo do esperado. Conclusões: Pode-se observar uma queda nos valores da cobertura vacinal entre os anos de 2009 a 2019, tanto no município de Pato Branco, PR, quanto nos estados do Paraná, Santa Catarina e Rio Grande do Sul, algo que é motivo de crescente preocupação pelos serviços de saúde do país devido à possibilidade de reintrodução da doença no território nacional. Ressalta-se, então, a necessidade de criação de estratégias eficazes para o combate das quedas das taxas de cobertura vacinal no país.


Objective: To analyze the rate of polio vaccination coverage in relation to the vaccination goals of 95% of the target population, set by the Ministry of Health, based on DATASUS immunization records in the states of Paraná, Santa Catarina, and Rio Grande do Sul, which make up the southern region of Brazil, and in the city of Pato Branco, PR. Methods: A descriptive study of quantitative approach regarding the vaccination coverage of Poliomyelitis in the states of the southern region and in the municipality of Pato Branco, PR with coverage results evaluated as to the achievement of the goals set by the Ministry of Health and compared performance between the states and the municipality in the period from 2009 to 2019. The data were collected from the Immunizations section of DATASUS, the computer department of the Brazilian Unified Health System. Results: In the period analyzed, the municipality of Pato Branco remained with a satisfactory rate in relation to the target set by the Ministry of Health, except in the years 2017 and 2018, where it was below the target by about 3% and 11%, respectively. Regarding the southern states, the state of Paraná showed below the recommended vaccine coverage target in most of the years studied, with the lowest coverage occurring in 2017, being 15% below expected; the state of Santa Catarina, despite showing a drop since the year 2014, showed the best rates of vaccine coverage, with the highest rate of drop in coverage in the year 2018 with about 7%; and the state of Rio Grande do Sul presented itself as the state with the worst performance in the region, showing significant drops in coverage since 2010, with the lowest rate of vaccination in 2017, being 18% below expectations. Conclusions: A drop in vaccination coverage values can be observed between the years 2009 and 2019, both in the municipality of Pato Branco, PR, and in the states of Paraná, Santa Catarina, and Rio Grande do Sul, something that is a cause of growing concern for the country's health services due to the possibility of reintroduction of the disease in the national territory. Therefore, the need to create effective strategies to combat the declines in vaccination coverage rates in the country is highlighted.


Objetivo: Analizar la tasa de cobertura de vacunación antipoliomielítica en relación con las metas de vacunación del 95% de la población objetivo, establecidas por el Ministerio de Salud, a partir de los registros de inmunización DATASUS en los estados de Paraná, Santa Catarina y Rio Grande do Sul, que conforman la región sur de Brasil, y en la ciudad de Pato Branco, PR. Métodos: Estudio descriptivo de abordaje cuantitativo referente a la cobertura vacunal de la Poliomielitis en los estados de la región sur y en el municipio de Pato Branco, PR con resultados de la cobertura evaluados en cuanto al alcance de las metas establecidas por el Ministerio de Salud y comparado el rendimiento entre los estados y el municipio en el período de 2009 a 2019. Los datos se recogieron de la sección de Inmunizaciones de DATASUS, el departamento de informática del Sistema Único de Salud de Brasil. Resultados: En el período analizado, el municipio de Pato Branco se mantuvo con una tasa satisfactoria en relación a la meta establecida por el Ministerio de Salud, excepto en los años 2017 y 2018, donde estuvo por debajo de la meta en cerca de 3% y 11%, respectivamente. En lo que respecta a los estados del sur, el estado de Paraná se mostró por debajo de la meta de cobertura vacunal recomendada en la mayoría de los años estudiados, siendo la cobertura más baja la que se produjo en el año 2017, estando un 15% por debajo de lo esperado; el estado de Santa Catarina, a pesar de mostrar una caída desde el año 2014, mostró los mejores índices de cobertura vacunal, siendo la mayor tasa de caída de la cobertura en el año 2018 con cerca de un 7%; y el estado de Río Grande do Sul se presentó como el estado con peor desempeño en la región, demostrando caídas significativas en la cobertura desde 2010, con la tasa de vacunación más baja en 2017, siendo un 18% por debajo de lo esperado. Conclusiones: Se observa una caída en los valores de las coberturas de vacunación entre los años 2009 y 2019, tanto en el municipio de Pato Branco, PR, como en los estados de Paraná, Santa Catarina y Rio Grande do Sul, algo que es motivo de creciente preocupación para los servicios de salud del país debido a la posibilidad de reintroducción de la enfermedad en el territorio nacional. Por lo tanto, se destaca la necesidad de crear estrategias eficaces para combatir el descenso de las tasas de cobertura de vacunación en el país.


Assuntos
Humanos , Poliomielite/prevenção & controle , Vacinação/estatística & dados numéricos , Cobertura Vacinal/provisão & distribuição , Cobertura Vacinal/estatística & dados numéricos , Sistema Único de Saúde , Imunização/estatística & dados numéricos , Estratégias de Saúde , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Serviços de Saúde
5.
Recurso na Internet em Inglês, Espanhol, Francês, Português | LIS - Localizador de Informação em Saúde | ID: lis-48880

RESUMO

À medida que os casos de COVID-19 continuam aumentando nas Américas pela oitava semana consecutiva, a diretora da Organização Pan-Americana da Saúde (OPAS), Carissa F. Etienne, pediu aos países que aumentem os esforços para alcançar a meta de 70% de cobertura vacinal estabelecida pela Organização Mundial da Saúde (OMS) até meados de 2022.


Assuntos
América/epidemiologia , Vacinas contra COVID-19/imunologia , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos
6.
PLoS One ; 17(2): e0263713, 2022.
Artigo em Inglês | MEDLINE | ID: mdl-35180251

RESUMO

BACKGROUND: Continuous quality improvement is important for cancer systems. However, collecting and compiling quality indicator data can be time-consuming and resource-intensive. Here we explore the utility and feasibility of linked routinely collected health data to capture key elements of quality of care for melanoma in a single-payer, universal health care setting. METHOD: This pilot study utilized a retrospective population-based cohort from a previously developed linked administrative data set, with a 65% random sample of all invasive cutaneous melanoma cases diagnosed 2007-2012 in the province of Ontario. Data from the Ontario Cancer Registry was utilized, supplemented with linked pathology report data from Cancer Care Ontario, and other linked administrative data describing health care utilization. Quality indicators identified through provincial guidelines and international consensus were evaluated for potential collection with administrative data and measured where possible. RESULTS: A total of 7,654 cases of melanoma were evaluated. Ten of 25 (40%) candidate quality indicators were feasible to be collected with the available administrative data. Many indicators (8/25) could not be measured due to unavailable clinical information (e.g. width of clinical margins). Insufficient pathology information (6/25) or health structure information (1/25) were less common reasons. Reporting of recommended variables in pathology reports varied from 65.2% (satellitosis) to 99.6% (body location). For stage IB-II or T1b-T4a melanoma patients where SLNB should be discussed, approximately two-thirds met with a surgeon experienced in SLNB. Of patients undergoing full lymph node dissection, 76.2% had adequate evaluation of the basin. CONCLUSIONS: We found that use of linked administrative data sources is feasible for measurement of melanoma quality in some cases. In those cases, findings suggest opportunities for quality improvement. Consultation with surgeons offering SLNB was limited, and pathology report completeness was sub-optimal, but was prior to routine synoptic reporting. However, to measure more quality indicators, text-based data sources will require alternative approaches to manual collection such as natural language processing or standardized collection. We recommend development of robust data platforms to support continuous re-evaluation of melanoma quality indicators, with the goal of optimizing quality of care for melanoma patients on an ongoing basis.


Assuntos
Melanoma/patologia , População , Garantia da Qualidade dos Cuidados de Saúde/métodos , Adulto , Idoso , Idoso de 80 Anos ou mais , Utilização de Instalações e Serviços/estatística & dados numéricos , Feminino , Humanos , Masculino , Registros Médicos/estatística & dados numéricos , Melanoma/cirurgia , Pessoa de Meia-Idade , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos
7.
Med Care ; 60(2): 156-163, 2022 02 01.
Artigo em Inglês | MEDLINE | ID: mdl-35030565

RESUMO

BACKGROUND: The Merit-based Incentive Payment System (MIPS) incorporates financial incentives and penalties intended to drive clinicians towards value-based purchasing, including alternative payment models (APMs). Newly available Medicare-approved qualified clinical data registries (QCDRs) offer specialty-specific quality measures for clinician reporting, yet their impact on clinician performance and payment adjustments remains unknown. OBJECTIVES: We sought to characterize clinician participation, performance, and payment adjustments in the MIPS program across specialties, with a focus on clinician use of QCDRs. RESEARCH DESIGN: We performed a cross-sectional analysis of the 2018 MIPS program. RESULTS: During the 2018 performance year, 558,296 clinicians participated in the MIPS program across the 35 specialties assessed. Clinicians reporting as individuals had lower overall MIPS performance scores (median [interquartile range (IQR)], 80.0 [39.4-98.4] points) than those reporting as groups (median [IQR], 96.3 [76.9-100.0] points), who in turn had lower adjustments than clinicians reporting within MIPS APMs (median [IQR], 100.0 [100.0-100.0] points) (P<0.001). Clinicians reporting as individuals had lower payment adjustments (median [IQR], +0.7% [0.1%-1.6%]) than those reporting as groups (median [IQR], +1.5% [0.6%-1.7%]), who in turn had lower adjustments than clinicians reporting within MIPS APMs (median [IQR], +1.7% [1.7%-1.7%]) (P<0.001). Within a subpopulation of 202,685 clinicians across 12 specialties commonly using QCDRs, clinicians had overall MIPS performance scores and payment adjustments that were significantly greater if reporting at least 1 QCDR measure compared with those not reporting any QCDR measures. CONCLUSIONS: Collectively, these findings highlight that performance score and payment adjustments varied by reporting affiliation and QCDR use in the 2018 MIPS.


Assuntos
Medicare/estatística & dados numéricos , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Reembolso de Incentivo/estatística & dados numéricos , Estudos Transversais , Humanos , Motivação , Qualidade da Assistência à Saúde , Estados Unidos
8.
Acta Neurochir (Wien) ; 164(2): 359-372, 2022 02.
Artigo em Inglês | MEDLINE | ID: mdl-34859305

RESUMO

BACKGROUND: Due to rising costs in health care delivery, reimbursement decisions have progressively been based on quality measures. Such quality indicators have been developed for neurosurgical procedures, collectively. We aimed to evaluate their applicability in patients that underwent surgery for vestibular schwannoma and to identify potential new disease-specific quality indicators. METHODS: One hundred and three patients operated due to vestibular schwannoma were subject to analysis. The primary outcomes of interest were 30-day and 90-day reoperation, readmission, mortality, nosocomial infection and surgical site infection (SSI) rates, postoperative cerebral spinal fluid (CSF) leak, facial, and hearing function. The secondary aim was the identification of prognostic factors for the mentioned primary outcomes. RESULTS: Thirty-day (90-days) outcomes in terms of reoperation were 10.7% (14.6%), readmission 9.7% (13.6%), mortality 1% (1%), nosocomial infection 5.8%, and SSI 1% (1%). A 30- versus 90-day outcome in terms of CSF leak were 6.8% vs. 10.7%, new facial nerve palsy 16.5% vs. 6.1%. Hearing impairment from serviceable to non-serviceable hearing was 6.8% at both 30- and 90-day outcome. The degree of tumor extension has a significant impact on reoperation (p < 0.001), infection (p = 0.015), postoperative hemorrhage (p < 0.001), and postoperative hearing loss (p = 0.026). CONCLUSIONS: Our data demonstrate the importance of entity-specific quality measurements being applied even after 30 days. We identified the occurrence of a CSF leak within 90 days postoperatively, new persistent facial nerve palsy still present 90 days postoperatively, and persisting postoperative hearing impairment to non-serviceable hearing as potential new quality measurement variables for patients undergoing surgery for vestibular schwannoma.


Assuntos
Neuroma Acústico , Procedimentos Neurocirúrgicos , Indicadores de Qualidade em Assistência à Saúde , Paralisia Facial/epidemiologia , Paralisia Facial/etiologia , Audição , Humanos , Neuroma Acústico/complicações , Neuroma Acústico/cirurgia , Procedimentos Neurocirúrgicos/efeitos adversos , Procedimentos Neurocirúrgicos/métodos , Procedimentos Neurocirúrgicos/normas , Complicações Pós-Operatórias/epidemiologia , Complicações Pós-Operatórias/etiologia , Complicações Pós-Operatórias/cirurgia , Prognóstico , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Estudos Retrospectivos , Resultado do Tratamento
9.
Arthritis Care Res (Hoboken) ; 74(2): 179-186, 2022 02.
Artigo em Inglês | MEDLINE | ID: mdl-32937019

RESUMO

OBJECTIVE: Although multiple national quality measures focus on the management and safety of rheumatoid arthritis, few measures address the care of patients with systemic lupus erythematosus (SLE). Our objective was to apply a group of quality measures relevant to the care of patients with SLE, and we used the American College of Rheumatology's Rheumatology Informatics System for Effectiveness (RISE) registry to assess nationwide variations in care. METHODS: The data derived from RISE and included patients who had ≥2 visits with SLE codes ≥30 days apart in 2017-2018. We calculated performance on 5 quality measures: renal disease screening, blood pressure assessment and management, hydroxychloroquine (HCQ) prescribing, safe dosing for HCQ, and prolonged glucocorticoid use at doses of >7.5 mg/day. We reported performance on these measures at the practice level. We used logistic regression to assess independent predictors of performance after adjusting for sociodemographic and utilization factors. RESULTS: We included 27,567 unique patients from 186 practices; 91.7% were female and 48% White, with a mean age of 53.5 ± 15.2 years. Few patients had adequate screening for the development of renal manifestations (39.5%). Although blood pressure assessment was common (94.4%), a meaningful fraction of patients had untreated hypertension (17.7%). Many received HCQ (71.5%), but only 62% at doses of ≤5.0 mg/kg/day. Some received at least moderate-dose steroids for ≥90 days (18.5%). We observed significant practice variation on every measure. CONCLUSION: We found potential gaps in care for patients with SLE across the US. Although some performance variation may be explained by differences in disease severity, dramatic differences suggest that developing quality measures to address important health care processes in SLE may improve care.


Assuntos
Lúpus Eritematoso Sistêmico/terapia , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Sistema de Registros , Reumatologia/estatística & dados numéricos , Adulto , Idoso , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Reumatologia/normas , Estados Unidos
10.
Arthritis Care Res (Hoboken) ; 74(2): 219-228, 2022 02.
Artigo em Inglês | MEDLINE | ID: mdl-32937026

RESUMO

OBJECTIVE: Using the American College of Rheumatology Rheumatology Informatics System for Effectiveness (RISE) registry, our objective was to examine performance on rheumatoid arthritis (RA) quality measures and to assess the association between practice characteristics and changes in performance over time among participating practices. METHODS: We analyzed data from practices enrolled in RISE between January 1, 2015 and December 31, 2017. Eight quality measures in the areas of RA disease management, cardiovascular risk reduction, and patient safety were examined. Variability in performance was evaluated at the practice level. Multivariate linear models were used to predict change in measure performance by year and to determine the effect of practice characteristics on change in performance over time. RESULTS: Data from 59,986 patients from 54 practices were examined. The mean ± SD age was 62 ± 14 years, 77% were female, 69% were Caucasian, and most patients were seen in a single-specialty group practice (46%). The average performance on measures related to RA treatments was consistently high (>90%) across the study period. Measures related to RA functional status and disease activity assessment had the greatest improvements over time (8.4% and 13.0% increase per year, respectively; P < 0.001). Single-specialty group practices had the fastest rates of improvement over time across all measures. CONCLUSION: Among practices participating in RISE between 2015 and 2017, performance on most RA quality measures improved. Single-specialty group practices saw the fastest rates of improvement over time. Identification of workflow patterns leading to dramatic improvements in quality of care will help guide process redesign to address gaps in priority areas, such as tuberculosis screening and blood pressure control.


Assuntos
Artrite Reumatoide/terapia , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Sistema de Registros , Reumatologia/estatística & dados numéricos , Idoso , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Reumatologia/normas
11.
J Vasc Surg ; 75(1): 301-307, 2022 01.
Artigo em Inglês | MEDLINE | ID: mdl-34481901

RESUMO

BACKGROUND: Quality improvement national registries provide structured, clinically relevant outcome and process-of-care data to practitioners-with regional meetings to disseminate best practices. However, whether a quality improvement collaborative affects processes of care is less clear. We examined the effects of a statewide hospital collaborative on the adherence rates to best practice guidelines in vascular surgery. METHODS: A large statewide retrospective quality improvement database was reviewed for 2013 to 2019. Hospitals participating in the quality improvement collaborative were required to submit adherence and outcomes data and meet semiannually. They received an incentive through a pay for participation model. The aggregate adherence rates among all hospitals were calculated and compared. RESULTS: A total of 39 hospitals participated in the collaborative, with attendance of surgeon champions at face-to-face meetings of >85%. Statewide, the hospital systems improved every year of participation in the collaborative across most "best practice" domains, including adherence to preoperative skin preparation recommendations (odds ratio [OR], 1.83; 95% confidence interval [CI], 1.76-1.79; P < .001), intraoperative antibiotic redosing (OR, 1.09; 95% CI, 1.02-1.17; P = .018), statin use at discharge for appropriate patients (OR, 1.18; 95% CI, 1.16-1.2; P < .001), and reducing transfusions for asymptomatic patients with hemoglobin >8 mg/dL (OR, 0.66; 95% CI, 0.66-0.66; P < .001). The use of antiplatelet therapy at discharge remained high and did not change significantly during the study period. Teaching hospital and urban or rural status did not affect adherence. The adherence rates exceeded the professional society mean rates for guideline adherence. CONCLUSIONS: The use of a statewide hospital collaborative with incentivized semiannual meetings resulted in significant improvements in adherence to "best practice" guidelines across a large, heterogeneous group of hospitals.


Assuntos
Fidelidade a Diretrizes/organização & administração , Colaboração Intersetorial , Médicos/organização & administração , Melhoria de Qualidade , Procedimentos Cirúrgicos Vasculares/organização & administração , Humanos , Michigan , Guias de Prática Clínica como Assunto , Estudos Prospectivos , Indicadores de Qualidade em Assistência à Saúde/normas , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Sistema de Registros , Estudos Retrospectivos
12.
Acta Neurol Belg ; 122(1): 173-180, 2022 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-34604947

RESUMO

Ischemic stroke leads to substantial mortality and morbidity worldwide. Door-to-CT time, door-to-needle time (DNT), and door-to-groin time (DGT) are important quality indicators of stroke care. However, patient characteristics remain important determinants of outcome as well. In this single-center study, we investigated the interaction between these quality indicators and stroke severity regarding long-term functional outcome. All consecutive stroke patients treated at the ZOL stroke center, Genk, Belgium, between 2017 and 2020 were included in this retrospective observational study. Stroke severity was graded as "mild" if National Institutes of Health Stroke Scale (NIHSS) was equal to or lower than 8, "moderate" if NIHSS was between 9 and 15, and "severe" if NIHSS was higher than 16. Modified Rankin Scale (mRS) scores were collected before and 3 months after stroke. Ordinal regression analysis with correction for patient characteristics of functional outcome was done. A total of 1255 patients were included, of which 84% suffered an ischemic CVA (n = 1052) and 16% a TIA (n = 203). The proportion of patients treated conservatively or with thrombolysis, thrombectomy, or the combination of both differed according to stroke severity (p < 0.0001). Door-to-CT time was longer in mild and moderate stroke (p < 0.0001). Median DNT also differed between stroke categories: 46 (IQR 31-70) min for mild vs. 36 (25-56) min for moderate vs. 30 (21-45) min for severe stroke (p = 0.0002). Median DGT did not differ between stroke severity categories (p = 0.15). NIHSS on admission and pre-stroke mRS were independently associated with mRS at 90 days. Operational performance, reflected in door-to-CT time and DNT, was worse in patients with mild and moderate stroke severity. DNT was also associated with functional outcome in our center, along with pre-stroke mRS, NIHSS on admission and age.


Assuntos
Isquemia Encefálica/terapia , AVC Isquêmico/terapia , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Bélgica , Humanos , Estudos Retrospectivos , Índice de Gravidade de Doença , Trombectomia , Fatores de Tempo , Tempo para o Tratamento , Resultado do Tratamento
13.
Esc. Anna Nery Rev. Enferm ; 26: e20210262, 2022. tab
Artigo em Português | LILACS, BDENF - Enfermagem | ID: biblio-1346044

RESUMO

Resumo Objetivo validar indicadores para o monitoramento da qualidade da assistência pré-natal. Método estudo metodológico, com 11 especialistas da Linha de Cuidado à Saúde Materna e Infantil do Paraná, realizado em 2020. Os indicadores foram organizados em domínios de um modelo lógico e na tríade estrutura, processo e resultado. Analisado Taxa de Concordância, Razão de Validade de Conteúdo, Índice de Validade de Conteúdo e confiabilidade pelo Alfa de Cronbach. Resultados elaboração de 35 indicadores e, após os procedimentos de validação foram readequados quanto a clareza, dois foram excluídos. Apresentaram confiabilidade excelente para clareza e relevância da estrutura (0,94), do processo (0,98) e do resultado (0,94); bem como, em relação aos domínios do modelo lógico de entradas (0,96), atividades (0,86), saídas (0,98), resultados (0,86) e impacto (0,96). Conclusão os indicadores apresentam validade e confiabilidade para da qualidade do pré-natal, sob a ótica do monitoramento e da qualidade em saúde. Implicações para a Prática o constructo apresenta flexibilidade de aplicação para diversas dimensões territoriais como municípios, regionais de saúde e estado.


Resumen Objetivo validar indicadores para el seguimiento de la calidad de la atención prenatal. Método estudio metodológico, con 11 especialistas de la Línea de Atención Materno infantil de Paraná, indicadores organizados en dominios de un modelo lógico y en la organización de la tríada estructura, proceso y resultado, realizado en 2020. Tasa de Concordancia Calculada, Razón de Validez de Contenido, Índice de Validez de Contenido; y confiabilidad por Alfa de Cronbach. Resultados Se elaboraron 35 indicadores, que luego de reajustar los procedimientos de validación para mayor claridad, se excluyeron dos. Mostró una excelente confiabilidad para la claridad y relevancia de la estructura (0.94), el proceso (0.98) y el resultado (0.94); así como en relación con los dominios del modelo lógico de insumos (0,96), actividades (0,86), productos (0,98), resultados (0,86) e impacto (0,96). Conclusión los indicadores son válidos y confiables para evaluar la calidad de la atención prenatal, reflejando el impacto de esta atención en la gestión de la calidad. Implicaciones para la práctica El constructo presenta flexibilidad de aplicación para varias dimensiones territoriales como municipios, salud regional y estadual.


Abstract Objective to validate indicators for monitoring the quality of prenatal care. Method methodological study conducted in 2020 with 11 specialists of the maternal and child health care line of Paraná. The indicators were organized in domains of a logical model and in the triad structure, process, and result. The calculated agreement rate, content validity ratio, content validity index, and Cronbach's alpha reliability were analyzed. Results 35 indicators were elaborated, which after the validation procedures were readjusted for clarity, two were excluded. It showed excellent reliability for clarity and relevance of the structure (0.94), process (0.98), and result (0.94), as well as in relation to the domains of the logical model of inputs (0.96), activities (0.86), outputs (0.98), results (0.86), and impact (0.96). Conclusion the indicators are valid and reliable for evaluating the quality of prenatal care, reflecting the impact of this care on quality management. Implications for Practice The construct presents flexibility of application for several territorial dimensions such as municipalities, regional health, and state.


Assuntos
Humanos , Feminino , Gravidez , Cuidado Pré-Natal , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Serviços de Saúde Materno-Infantil , Qualidade da Assistência à Saúde , Avaliação em Saúde , Saúde Materno-Infantil , Governança Clínica , Política Informada por Evidências
15.
Nutr. hosp ; 38(5)sep.-oct. 2021. tab, graf
Artigo em Inglês | IBECS | ID: ibc-224659

RESUMO

Background & aims: the last large multicenter study on disease-related malnutrition (DRM) in Spain (the PREDyCES study) showed a 23.7 % prevalence of malnutrition, according to the Nutritional Risk Screening (NRS-2002) tool. The main objective of the SeDREno study was to assess the prevalence of hospital malnutrition upon admission, according to GLIM criteria, ten years later. Methods: a cross-sectional, observational, multicenter study in standard clinical practice, conducted in 17 hospitals during a period of five to seven days. Patients were initially screened using the Malnutrition Universal Screening Tool (MUST), and then assessed using the GLIM criteria for diagnosis and severity grading. Results: a total of 2,185 patients, 54.8 % males, mean age 67.1 (17.0) years (50.2 % aged ≥ 70 years), were evaluated. Malnutrition was observed in 29.7 % of patients according to GLIM criteria (12.5 % severe, 17.2 % moderate). In patients ≥ 70 years malnutrition was observed in 34.8 %. The clinical conditions significantly associated with a higher prevalence of malnutrition were dysphagia (47.6 %), cognitive impairment (43.4 %), cancer (39.1 %), gastrointestinal disease (37.7 %), diabetes (34.8 %), and cardiovascular disease (33.4 %). The multivariate analysis revealed that gender, BMI, diabetes, cancer, gastrointestinal disorders, and polypharmacy were the main independent factors associated with DRM. Malnutrition was associated with an increase in length of hospital stay and death (p < 0.001). (AU)


Antecedentes y objetivos: el último gran estudio multicéntrico sobre desnutrición relacionada con la enfermedad (DRE) en España (el estudio PREDyCES) mostró una prevalencia de desnutrición del 23,7 % según la herramienta Nutritional Risk Screening (NRS-2002). El principal objetivo del estudio SeDREno fue evaluar la prevalencia de la desnutrición hospitalaria al ingreso según los criterios GLIM diez años después. Métodos: estudio transversal, observacional, multicéntrico, según la práctica clínica estándar, realizado en 17 hospitales durante un período de cinco a siete días. Los pacientes fueron evaluados inicialmente con la herramienta de detección universal de desnutrición (MUST) y luego con los criterios GLIM para el diagnóstico de DRE y la clasificación de la gravedad. Resultados: se evaluaron 2185 pacientes, con un 54,8 % de varones, una edad media de 67,1 (17,0) años (50,2 % ≥ 70 años). Se observó desnutrición en el 29,7 % de los pacientes según los criterios GLIM (12,5 % grave, 17,2 % moderada). Entre los pacientes ≥ 70 años se observó desnutrición en el 34,8 %. Las condiciones clínicas asociadas significativamente con una mayor prevalencia de desnutrición fueron la disfagia (47,6 %), el deterioro cognitivo (43,4 %), el cáncer (39,1 %), las enfermedades gastrointestinales (37,7 %), la diabetes (34,8 %) y la patología cardiovascular (33,4 %). El análisis multivariante reveló que el sexo, el IMC, la diabetes, el cáncer, los trastornos gastrointestinales y la polimedicación eran los principales factores independientes asociados a la DRE. La desnutrición se asoció a un aumento de la duración de la estancia hospitalaria y la muerte (p < 0,001). (AU)


Assuntos
Humanos , Masculino , Feminino , Qualidade da Assistência à Saúde/normas , Desnutrição/diagnóstico , Desnutrição/epidemiologia , Qualidade da Assistência à Saúde/estatística & dados numéricos , Doença Iatrogênica/epidemiologia , Estado Nutricional , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Espanha/epidemiologia
16.
J Heart Lung Transplant ; 40(12): 1571-1578, 2021 12.
Artigo em Inglês | MEDLINE | ID: mdl-34465530

RESUMO

BACKGROUND: Heart transplant programs and regulatory entities require highly accurate performance metrics to support internal quality improvement activities and national oversight of transplant programs, respectively. We assessed the accuracy of publicly reported performance measures. METHODS: We used the United Network for Organ Sharing registry to study patients who underwent heart transplantation between January 1, 2016 and June 30, 2018. We used tests of calibration to compare the observed rate of 1-year graft failure to the expected risk of 1-year graft failure, which was calculated for each recipient using the July 2019 method published by the Scientific Registry of Transplant Recipients (SRTR). The primary study outcome was the joint test of calibration, which accounts for both the total number of events predicted (calibration-in-the-large) and dispersion of risk predictions (calibration slope). RESULTS: 6,528 heart transplants were analyzed. The primary test of calibration failed (p <0.0001), indicating poor accuracy of the SRTR model. The calibration-in-the-large statistic (0.63, 95% confidence interval [CI] 0.58-0.68, p < 0.0001) demonstrated overestimation of event rates while the calibration slope statistic (0.56, 95% CI 0.49-0.62, p <0.0001) indicated over-dispersion of event rates. Pre-specified subgroup analyses demonstrated poor calibration for all subgroups (each p <0.01). After recalibration, program-level observed/expected ratios increased by a median of 0.14 (p <0.0001). CONCLUSIONS: Risk models employed for publicly-reported graft survival at U.S. heart transplant centers lack accuracy in general and in all subgroups tested. The use of disease-specific models may improve the accuracy of program performance metrics.


Assuntos
Rejeição de Enxerto/epidemiologia , Sobrevivência de Enxerto , Transplante de Coração/estatística & dados numéricos , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Sistema de Registros , Obtenção de Tecidos e Órgãos/estatística & dados numéricos , Feminino , Transplante de Coração/efeitos adversos , Humanos , Masculino , Pessoa de Meia-Idade , Modelos Estatísticos , Reprodutibilidade dos Testes , Medição de Risco
17.
Bone Joint J ; 103-B(10): 1627-1632, 2021 Oct.
Artigo em Inglês | MEDLINE | ID: mdl-34587811

RESUMO

AIMS: The aim of this study was to determine the impact of hospital-level service characteristics on hip fracture outcomes and quality of care processes measures. METHODS: This was a retrospective analysis of publicly available audit data obtained from the National Hip Fracture Database (NHFD) 2018 benchmark summary and Facilities Survey. Data extraction was performed using a dedicated proforma to identify relevant hospital-level care process and outcome variables for inclusion. The primary outcome measure was adjusted 30-day mortality rate. A random forest-based multivariate imputation by chained equation (MICE) algorithm was used for missing value imputation. Univariable analysis for each hospital level factor was performed using a combination of Tobit regression, Siegal non-parametric linear regression, and Mann-Whitney U test analyses, dependent on the data type. In all analyses, a p-value < 0.05 denoted statistical significance. RESULTS: Analyses included 176 hospitals, with a median of 366 hip fracture cases per year (interquartile range (IQR) 280 to 457). Aggregated data from 66,578 patients were included. The only identified hospital-level variable associated with the primary outcome of 30-day mortality was hip fracture trial involvement (no trial involvement: median 6.3%; trial involvement: median 5.7%; p = 0.039). Significant key associations were also identified between prompt surgery and presence of dedicated hip fracture sessions; reduced acute length of stay and both a higher number of hip fracture cases per year and more dedicated hip fracture operating lists; Best Practice Tariff attainment and greater number of hip fracture cases per year, more dedicated hip fracture operating lists, presence of a dedicated hip fracture ward, and hip fracture trial involvement. CONCLUSION: Exploratory analyses have identified that improved outcomes in hip fracture may be associated with hospital-level service characteristics, such as hip fracture research trial involvement, larger hip fracture volumes, and the use of theatre lists dedicated to hip fracture surgery. Further research using patient level data is warranted to corroborate these findings. Cite this article: Bone Joint J 2021;103-B(10):1627-1632.


Assuntos
Benchmarking , Fixação de Fratura/normas , Fidelidade a Diretrizes/estatística & dados numéricos , Fraturas do Quadril/cirurgia , Hospitais/normas , Avaliação de Processos e Resultados em Cuidados de Saúde , Algoritmos , Auditoria Clínica , Bases de Dados Factuais , Fraturas do Quadril/mortalidade , Hospitais/estatística & dados numéricos , Humanos , Tempo de Internação/estatística & dados numéricos , Modelos Lineares , Análise Multivariada , Guias de Prática Clínica como Assunto , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Estudos Retrospectivos , Reino Unido/epidemiologia
18.
JAMA Netw Open ; 4(8): e2118449, 2021 08 02.
Artigo em Inglês | MEDLINE | ID: mdl-34342653

RESUMO

Importance: The scientific validity of the Merit-Based Incentive Payment System (MIPS) quality score as a measure of hospital-level patient outcomes is unknown. Objective: To examine whether better physician performance on the MIPS quality score is associated with better hospital outcomes. Design, Setting, and Participants: This cross-sectional study of 38 830 physicians used data from the Centers for Medicare & Medicaid Services (CMS) Physician Compare (2017) merged with CMS Hospital Compare data. Data analysis was conducted from September to November 2020. Main Outcomes and Measures: Linear regression was used to examine the association between physician MIPS quality scores aggregated at the hospital level and hospitalwide measures of (1) postoperative complications, (2) failure to rescue, (3) individual postoperative complications, and (4) readmissions. Results: The study cohort of 38 830 clinicians (5198 [14.6%] women; 12 103 [31.6%] with 11-20 years in practice) included 6580 (17.2%) general surgeons, 8978 (23.4%) orthopedic surgeons, 1617 (4.2%) vascular surgeons, 582 (1.5%) cardiac surgeons, 904 (2.4%) thoracic surgeons, 18 149 (47.4%) anesthesiologists, and 1520 (4.0%) intensivists at 3055 hospitals. The MIPS quality score was not associated with the hospital composite rate of postoperative complications. MIPS quality scores for vascular surgeons in the 11th to 25th percentile, compared with those in the 51st to 100th percentile, were associated with a 0.55-percentage point higher hospital rate of failure to rescue (95% CI, 0.06-1.04 percentage points; P = .03). MIPS quality scores for cardiac surgeons in the 1st to 10th percentile, compared with those in the 51st to 100th percentile, were associated with a 0.41-percentage point higher hospital coronary artery bypass graft (CABG) mortality rate (95% CI, 0.10-0.71 percentage points; P = .01). MIPS quality scores for cardiac surgeons in the 1st to 10th percentile and 11th to 25th percentile, compared with those in the 51st to 100th percentile, were associated with 0.65-percentage point (95% CI, 0.013-1.16 percentage points; P = .02) and 0.48-percentage point (95% CI, 0.07-0.90 percentage points; P = .02) higher hospital CABG readmission rates, respectively. Conclusions and Relevance: In this study, better performance on the physician MIPS quality score was associated with better hospital surgical outcomes for some physician specialties during the first year of MIPS.


Assuntos
Competência Clínica/estatística & dados numéricos , Hospitais/estatística & dados numéricos , Médicos/estatística & dados numéricos , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Reembolso de Incentivo/estatística & dados numéricos , Adulto , Centers for Medicare and Medicaid Services, U.S. , Competência Clínica/normas , Estudos Transversais , Análise de Dados , Falha da Terapia de Resgate/normas , Falha da Terapia de Resgate/estatística & dados numéricos , Feminino , Hospitais/normas , Humanos , Modelos Lineares , Masculino , Pessoa de Meia-Idade , Avaliação de Resultados em Cuidados de Saúde , Readmissão do Paciente/normas , Readmissão do Paciente/estatística & dados numéricos , Médicos/normas , Complicações Pós-Operatórias/epidemiologia , Avaliação de Programas e Projetos de Saúde , Reembolso de Incentivo/normas , Cirurgiões/normas , Cirurgiões/estatística & dados numéricos , Estados Unidos
19.
PLoS Med ; 18(8): e1003749, 2021 08.
Artigo em Inglês | MEDLINE | ID: mdl-34415914

RESUMO

BACKGROUND: Indicators to evaluate progress towards timely access to safe surgical, anaesthesia, and obstetric (SAO) care were proposed in 2015 by the Lancet Commission on Global Surgery. These aimed to capture access to surgery, surgical workforce, surgical volume, perioperative mortality rate, and catastrophic and impoverishing financial consequences of surgery. Despite being rapidly taken up by practitioners, data points from which to derive the indicators were not defined, limiting comparability across time or settings. We convened global experts to evaluate and explicitly define-for the first time-the indicators to improve comparability and support achievement of 2030 goals to improve access to safe affordable surgical and anaesthesia care globally. METHODS AND FINDINGS: The Utstein process for developing and reporting guidelines through a consensus building process was followed. In-person discussions at a 2-day meeting were followed by an iterative process conducted by email and virtual group meetings until consensus was reached. The meeting was held between June 16 to 18, 2019; discussions continued until August 2020. Participants consisted of experts in surgery, anaesthesia, and obstetric care, data science, and health indicators from high-, middle-, and low-income countries. Considering each of the 6 indicators in turn, we refined overarching descriptions and agreed upon data points needed for construction of each indicator at current time (basic data points), and as each evolves over 2 to 5 (intermediate) and >5 year (full) time frames. We removed one of the original 6 indicators (one of 2 financial risk protection indicators was eliminated) and refined descriptions and defined data points required to construct the 5 remaining indicators: geospatial access, workforce, surgical volume, perioperative mortality, and catastrophic expenditure. A strength of the process was the number of people from global institutes and multilateral agencies involved in the collection and reporting of global health metrics; a limitation was the limited number of participants from low- or middle-income countries-who only made up 21% of the total attendees. CONCLUSIONS: To track global progress towards timely access to quality SAO care, these indicators-at the basic level-should be implemented universally as soon as possible. Intermediate and full indicator sets should be achieved by all countries over time. Meanwhile, these evolutions can assist in the short term in developing national surgical plans and collecting more detailed data for research studies.


Assuntos
Anestesia/normas , Saúde Global/normas , Procedimentos Cirúrgicos Obstétricos/normas , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Consenso
20.
Goiânia; SES-GO; 19 ago. 2021. 1-8 p. ilus.
Não convencional em Português | SES-GO, CONASS, Coleciona SUS | ID: biblio-1372918

RESUMO

Presumindo-se que os gestores de unidade de saúde do SUS tenham dois objetivos principais: 1. maximizar o número de internações (modelo orientado à produção), 2. reduzir os recursos consumidos em excesso, ou seja, quanto poderia reduzir em número de leitos, pessoal e valor de AIH para produzir as mesmas altas (modelo orientado à redução de consumo). O índice de eficiência, que assume o valor no intervalo de [0, 1], é capaz de fazer a relação entre os resultados atingidos pelas unidades de saúde no sentido de minimizar gastos/consumos e maximizar a produção. A análise envoltória de dados (DEA ­ do inglês data envelopment analysis) é uma técnica de pesquisa operacional, cujo objetivo é analisar comparativamente unidades independentes no que se refere ao desempenho relativo. Uma unidade de tomada de decisão (DMU ­ do inglês Decision Making Units) é considerada eficiente se pertencer à fronteira de eficiência dos dados, ou seja, quanto mais próximo a 1, mais eficiente é considerada a DMU, sendo que valores iguais a 1 indicam eficiência máxima. A análise envoltória de dados (DEA ­ do inglês data envelopment analysis) é uma técnica de pesquisa operacional, cujo objetivo é analisar comparativamente unidades independentes no que se refere ao desempenho relativo. Uma unidade de tomada de decisão (DMU ­ do inglês Decision Making Units) é considerada eficiente se pertencer à fronteira de eficiência dos dados, ou seja, quanto mais próximo a 1, mais eficiente é considerada a DMU, sendo que valores iguais a 1 indicam eficiência máxima


Assuming that SUS health unit managers have two main objectives: 1. Maximize the number of hospitalizations (production-oriented model),2. reduce the resources consumed in excess, that is, how much could be reduced in the number of beds, personnel and value of AIH to produce the same discharges (model oriented to the reduction of consumption). The efficiency index, which assumes the value in the range of [0, 1], is able to make the relationship between the results achieved by the health units in order to minimize expenses/consumptions and maximize production. Data envelopment analysis (DEA) is an operations research technique whose objective is to comparatively analyze independent units with regard to relative performance. A decision making unit (DMU) is considered efficient if it belongs to the data efficiency frontier, that is, the closer to 1, the more efficient the DMU is considered, with values ​​equal to 1 indicating maximum efficiency. Data envelopment analysis (DEA) is an operations research technique whose objective is to comparatively analyze independent units with regard to relative performance. A decision making unit (DMU) is considered efficient if it belongs to the data efficiency frontier, that is, the closer to 1, the more efficient the DMU is considered, with values ​​equal to 1 indicating maximum efficiency


Assuntos
Tratamento de Emergência/estatística & dados numéricos , Indicadores de Qualidade em Assistência à Saúde/estatística & dados numéricos , Serviços Médicos de Emergência
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